SastaSundar Regains Independence as Flipkart Ends Partnership

SastaSundar reclaims full control, prepares for new app launch.

SastaSundar, a Kolkata-based online pharmacy, has announced that its partnership with Flipkart in the pharmacy and healthcare sector has officially come to an end. As a result of this development, SastaSundar has regained its full intellectual property (IP) rights, marking a significant shift in the company’s trajectory. This move follows Flipkart’s acquisition of a 75% stake in SastaSundar’s marketplace in 2021. With the dissolution of the partnership, SastaSundar plans to launch its own app, taking control of its operations in the healthcare sector. Despite facing a technical accounting loss from the sale of a retained stake, the transaction required no material investment for SastaSundar, freeing the brand to pursue its independent growth strategies in the competitive pharmacy sector.

SastaSundar’s Partnership With Flipkart Over: A New Chapter in Online Pharmacy

In a major shift for SastaSundar, a leading online pharmacy and healthcare service provider, the company has announced the end of its partnership with e-commerce giant Flipkart. This move, which allows SastaSundar to regain full control over its intellectual property (IP), is set to impact the online pharmacy sector in India.

The announcement came after Flipkart, which had acquired a 75% stake in SastaSundar’s marketplace in 2021, decided to conclude its involvement in the pharmacy and healthcare space. As a result, SastaSundar is now set to launch its own app, marking a new chapter in its business operations. The end of this partnership grants SastaSundar greater flexibility to drive its operations and expansion plans.

Background of SastaSundar: A Pioneer in Online Pharmacy

SastaSundar was founded with the vision to revolutionize the healthcare and pharmacy space in India. The company began by offering online pharmacy services, catering to the growing demand for easy access to healthcare products. SastaSundar’s revenue model initially focused on providing affordable medicines to customers through its online platform. It also expanded its services to include diagnostic tests and consultations, addressing the full spectrum of healthcare needs for the Indian population.

Founded by B L Mittal, SastaSundar has steadily built a strong reputation in the market. Mittal’s leadership and vision helped position the company as a key player in the rapidly growing online pharmacy sector. The company’s success is attributed to its wide range of services, customer-centric approach, and the ability to innovate within a highly regulated industry.

SastaSundar’s Revenue Model and Funding Background

SastaSundar primarily generates revenue through the sale of medicines, wellness products, and diagnostic services via its online platform. The company also runs an affiliate model, where customers can benefit from discounts and offers through its app and website.

In terms of funding, SastaSundar has raised capital through various rounds, attracting both venture capitalists and angel investors interested in the healthcare and e-commerce sectors. The partnership with Flipkart in 2021, where Flipkart acquired a 75% stake in the company, was one of the major milestones in its funding journey. However, with the recent exit from Flipkart, SastaSundar plans to navigate the market independently and chart a new path for its future growth.

The Flipkart Partnership: What Changed?

Flipkart and SastaSundar initiated their partnership in 2021, aiming to capitalize on India’s rapidly growing online healthcare market. Flipkart’s stake acquisition allowed SastaSundar to leverage Flipkart’s e-commerce platform and customer base, leading to a boost in the company’s visibility and reach.

However, following a reassessment of strategic goals, Flipkart decided to end the partnership. Despite this, SastaSundar’s management has emphasized that the company is poised to continue growing independently, without relying on Flipkart’s support. The company now holds complete control over its IP and is planning to launch its own standalone app to further strengthen its online presence.

SastaSundar’s Plans Post-Flipkart Exit

With the dissolution of the partnership, SastaSundar’s immediate plan is to launch its independent app. This move will allow the company to offer a more personalized and streamlined service to its customers. By having direct control over its platform, SastaSundar can now introduce new features, enhance user experience, and provide a wider array of healthcare products and services.

In addition to launching its app, SastaSundar aims to expand its reach across India, particularly in smaller towns and rural areas where access to affordable healthcare products remains limited. The company’s leadership has emphasized that this move will help create more jobs and support India’s ongoing digital healthcare transformation.

Impact on the Online Pharmacy and Healthcare Sector

The end of the partnership between SastaSundar and Flipkart marks a significant development in the online pharmacy and healthcare space in India. As more players enter the sector, competition is likely to intensify, leading to innovations in service delivery, pricing models, and customer engagement.

For SastaSundar, regaining control of its intellectual property means that it can now better tailor its services to meet the needs of Indian consumers. With increasing consumer interest in online healthcare services, especially post-pandemic, the company’s move to become independent could pave the way for more personalized services, better quality control, and enhanced customer satisfaction.

Financial Impact of the Partnership Dissolution

SastaSundar’s exit from its partnership with Flipkart resulted in a technical accounting loss due to the sale of a retained stake. However, the company clarified that the transaction did not require any material investment. This strategic decision allows SastaSundar to reclaim its independence without facing significant financial burdens.

The company does not expect the loss to affect its long-term operations, as SastaSundar is now ready to take full control and roll out new initiatives. SastaSundar’s ability to operate independently and scale without external dependencies positions it favorably in the competitive Indian e-commerce and healthcare market.

Learning for Startups and Entrepreneurs

  1. Navigating Partnerships: Partnerships can offer valuable support for startups, but it is equally important to retain control over your business and intellectual property. Regaining IP rights can provide new growth opportunities.
  2. Flexibility in Growth Plans: For startups, flexibility and the ability to adapt to market dynamics are crucial. SastaSundar’s strategic move to go independent demonstrates the value of having a clear vision for the future, even when plans change.
  3. Innovating in Healthcare: The online healthcare and pharmacy space is ripe for innovation. Startups in this sector can benefit by focusing on technology-driven solutions that offer convenience and quality service to consumers.
  4. Building a Strong Brand: Independent growth and maintaining control over branding and customer relationships are key to long-term success.

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